Optimizing Change Management
Premise:
Change is ever present and accelerating; being able to see the opportunities
amidst the turmoil is a sustainable competitive advantage in the Knowledge
Era.
Purpose:
To enable people to embrace continuing change as essential for growing
themselves as well as organizations.
Outcomes:
Participants will
- Learn the impact of change on customers and employees
- Acquire a motivation and direction for bettering themselves
- Develop an uncompromising drive to create customer satisfaction
Learning:
- Relevant local and global changes and their positive impact
- Concepts and strategies currently used by winning organizations
- Customer focus as an essential change & growth mechanism
- Change and growth models for individuals
- Initiating self-change as a positive force for growth
Participants:
- Any person who is part
of an organization that is undergoing significant change, who is experiencing
environmental change or works with others who are experiencing significant
environmental or organizational change.
Format:
- Facilitator presentation and demonstration on new learning
- Individual and team-based workshops, case studies and tailored
role plays - optional videotaping
- Templates for specific action plans
- Individual, team and group facilitated feedback
Endorsement:
Pre-Requisites:
- None; recommend the application of concepts
from Winning Organizations
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