Optimizing Coaching II

COURSE DESCRIPTION:

Put your coaching skills to work in all situations. Integrate the mind-set of continuous coaching into management activities, for individuals and project teams.

PROJECTED OUTCOMES:

Participants will

• Learn what creates the best learning experience, and when coaching supports the best learning
• Learn to assess the performance of others, conduct an expectations exchange, write a performance review and development plan and be able to lead career-planning discussions
• Be able to create and foster a culture where everyone contributes through leadership

LEARNING CONTENT:

• Five roles coaches must play
• The 5 skills of the coaching session
• Corrective feedback messages
• The Art of Leadership
• Five roles of coaches
• Coaching great employees
• Dealing with interpersonal problems in the workplace

DELIVERY OPTIONS:

• Facilitator presentation and demonstration on new learning
• Individual and team-based workshops, case studies and tailored role plays - optional videotaping
• Individual, team and group facilitated feedback
• Templates of specific action plans