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   Learning Programs

Optimizing Negotiation

Premise:

We often begin to negotiate for the wrong reasons and in circumstances that either could have been avoided or resolved without negotiation.

Purpose:

This course will teach you how to avoid negotiation as well as how to prepare for it, structure it and conduct yourself during the process, as well as how to handle an impasse to formulate closing strategies.

Outcomes:

Participants will

  • Be able to identify negotiations that are likely to be unprofitable and therefore to be avoided
  • Be able to negotiate from strength to strength
  • Learn how to employ a proven negotiating preparation framework
  • Learn how to leverage differences in perspective
  • Be able to trade to a mutually acceptable solution

Learning:

  • When negotiation is appropriate and inappropriate
  • How to create Home-Runs and avoid Walk-Aways
  • How to determine the key decision-makers in advance
  • Preparation, Proposal, Trade-off, & Follow up models
  • Negotiation tactics - structural and verbal
  • Zones of Agreement and Disagreement; types of impasses

Participants:

All members of the organization involved in situations and decisions that often result in negotiations

Format:

  • Facilitator presentation and demonstration on new learning
  • Individual and team-based workshops, case studies and tailored role plays - optional videotaping
  • Templates of specific action plans
  • Individual, team and group facilitated feedback

Endorsement:

  • Level III Capability

Pre-Requisites:

  • Optimizing Communication and Optimizing Objection Resolution.

 


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