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   Learning Programs

Optimizing Team Performance

Premise:

The acceleration of change and increase in issue complexity requires the experience, expertise and focus of a team. Creating, coaching and driving a team to exceptional performance is a complex but rewarding task.

Purpose:

Learn to create, inspire, and lead high performance teams toward positive outcomes.

Outcomes:

Participants will

  • Become aware of strategies by which the " right " team is formed: members, size, mandate, and structure
  • Learn objective-setting and project planning principles and templates by which desired outcomes are effected
  • Become familiar with how to identify the stages of team development and how to take advantage of the roles that members and leaders assume at each stage
  • Learn about methods for screening for effective and ineffective team behavior during the team development process
  • Learn to handle problematic team members and unexpected team dynamics initiated by internal/external issues
  • Learn about alternatives for rewarding strong performance

Learning:

  • Team Development Theory - 3 Approaches to Building Teams
  • Team Selection Criteria, Critical Success Factors and Outcomes
  • The Optim é Planning Process TM
  • The Social Behavioral Learning Model
  • Fundamental Leadership & Followership
  • Fundamental Motivation Model
  • Communication Skills & Strategies for Objection Resolution
  • The Principles and Practice of Reward - Avoidance, Acceptance and Accreditation

Participants:

  • All members of the organization

Format:

  • Facilitator presentation and demonstration on new learning
  • Individual and team-based workshops, case studies and tailored role plays - optional videotaping
  • Templates of specific action plans
  • Individual, team and group facilitated feedback

Endorsement:

  • Level III Capability

Pre-Requisites:

  • Optimizing Communication, Resolving Objections and Leadership I

 


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