How Constructive Feedback can Elevate your Sales Team’s Performance
In the ever-evolving world of sales, feedback is a critical component of success. Sales leaders play a pivotal role in providing constructive feedback that can help their teams improve and achieve their targets. In a study highlighted in the Harvard Business Review article, it showed that Sales professionals who received consistent and constructive feedback were […]
The Irony in Sales Coaching
If you feel like you’re working too hard or talking too much in a coaching conversation, you are! It’s time to rethink your strategy. Consider that your objective when coaching is to unlock the potential of the person you’re coaching; to maximize their performance by helping them to learn and grow. As a coach, it’s not […]
Five Traits of a Great Sales Leader
As a sales leader, one of your biggest challenges is to maneuver the different personalities on your team. Not only do you need to make sure your sales reps are doing their jobs, you need to inspire them to exceed the goals set for them. But there is always a very fine balance. Too friendly […]
Understanding the Right Time to Manage, Mentor, or Coach.
The Many Hats of a Leader Effectively leading and developing the capabilities of your team requires you to provide different types of support in different types of situations. On any given day, your team members may present you with opportunities to teach, manage, coach, mentor, arbitrate or delegate. Making the right choice in how you […]
Four Components Of A Successful Sales Training Program
The quality of training you provide to your new sales hires, will shape their future at your company and directly affect your top line results. Well-trained sales teams are more efficient, more effective and drive the numbers that you need to succeed. Not all training programs are created equal and the ability to adapt and […]
Learn or Lose
A few years ago, I attended the P&G Global Alumni Conference in Madrid Spain. Amongst the impressive line-up of topics covered by an inspiring group of speakers, was a presentation entitled ‘The Future of Learning’. Essentially, the takeaway from that session was: ongoing, continuous learning is critical to successfully navigating the exponential change we will […]
How to prepare your organization’s future leaders
IDENTIFYING THE GAP How many companies are successfully preparing their managers for the demands of tomorrow’s workplace? In a Harvard Business Review global survey of managers and leaders, it was found that 67% of North American companies said they needed to entirely revamp their middle manager development programs. In another survey by the same organization, only 15% […]
Winning at Strategic Customer Management
Strategic Customer Management (SCM) is a company-wide initiative, focusing on building strong and mutually beneficial relationships with a company’s most important customers and partners. Effective SCM programs create loyalty, stimulate growth, enhance profitability, and lead to innovative solutions. A successful program requires a commitment from senior management to ensure the necessary corporate and organizational shift […]
