Are you really listening?

Active Listening is key to success in sales yet….“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen Covey If Stephen Covey were alive today, I’d bet he’d crush it in B2B sales. Why? Because this nugget of wisdom is the cornerstone of building not just […]

The Negotiation Iceberg ~ Positions vs Interests

Be a better negotiator, Positions visible and interests below the surface

The Art of Playing Catch™: Turning Conflict into Collaboration with Interest-Based Negotiation Do you want to be a better negotiator? Picture this: You’re on a playground, tossing a ball back and forth with a friend. There’s rhythm, understanding, and even a bit of joy in the exchange. Now imagine that same scene, but instead of […]

Importance of Emotional Intelligence (EI) in Sales Leadership

Optimé Sales Training. Emotional Intelligence Leadership

In the dynamic landscape of Leadership, Emotional Intelligence (EI) has emerged as a key factor in driving success, especially in roles that demand effective communication, decision-making, and team management. Emotional Intelligence refers to the ability to recognize, understand, and manage one’s own emotions, as well as the ability to perceive and influence the emotions of […]

Understanding the Right Time to Manage, Mentor, or Coach.

The Many Hats of a Leader Effectively leading and developing the capabilities of your team requires you to provide different types of support in different types of situations. On any given day, your team members may present you with opportunities to teach, manage, coach, mentor, arbitrate or delegate. Making the right choice in how you […]

Four Components Of A Successful Sales Training Program

The quality of training you provide to your new sales hires, will shape their future at your company and directly affect your top line results. Well-trained sales teams are more efficient, more effective and drive the numbers that you need to succeed. Not all training programs are created equal and the ability to adapt and […]