Importance of Emotional Intelligence (EI) in Sales Leadership

Optimé Sales Training. Emotional Intelligence Leadership

In the dynamic landscape of Leadership, Emotional Intelligence (EI) has emerged as a key factor in driving success, especially in roles that demand effective communication, decision-making, and team management. Emotional Intelligence refers to the ability to recognize, understand, and manage one’s own emotions, as well as the ability to perceive and influence the emotions of […]

When to Stop Mentoring, and Start Coaching

Optimé Leadership Development

Mentors and Coaches play a pivotal role in guiding and developing teams. But, understanding when to transition from mentoring to coaching is essential for effective leadership. In this article we explore some key differences between mentoring and coaching, the scenarios where each is most appropriate, and how leaders can smoothly make the transition.   Difference […]

How Constructive Feedback can Elevate your Sales Team’s Performance

Providing Constructive Feedback to employee

In the ever-evolving world of sales, feedback is a critical component of success. Sales leaders play a pivotal role in providing constructive feedback that can help their teams improve and achieve their targets. In a study highlighted in the Harvard Business Review article, it showed that Sales professionals who received consistent and constructive feedback were […]

The Irony in Sales Coaching

Optimé Sales Training

If you feel like you’re working too hard or talking too much in a coaching conversation, you are! It’s time to rethink your strategy. Consider that your objective when coaching is to unlock the potential of the person you’re coaching; to maximize their performance by helping them to learn and grow. As a coach, it’s not […]

The Many Hats of a Leader

Understanding the Right Time to Manage, Mentor, or Coach. Effectively leading and developing the capabilities of your team requires you to provide different types of support in different types of situations. On any given day, your team members may present you with opportunities to teach, manage, coach, mentor, arbitrate or delegate. Making the right choice […]

Four Components Of A Successful Sales Training Program

The quality of training you provide to your new sales hires, will shape their future at your company and – your top line results. Well-trained sales teams are more efficient, more effective and drive the numbers that you need to succeed. Not all training programs are created equal and the ability to adapt and customize yours […]

Learn or Lose

A few years ago, I attended the P&G Global Alumni Conference in Madrid Spain. Amongst the impressive line-up of topics covered by an inspiring group of speakers, was a presentation entitled ‘The Future of Learning’.  Essentially, the takeaway from that session was: ongoing, continuous learning is critical to successfully navigating the exponential change we will […]

How to prepare your organization’s future leaders

Happy businessman with wireless headphones listening educational webinar

IDENTIFYING THE GAP How many companies are successfully preparing their managers for the demands of tomorrow’s workplace? In a Harvard Business Review global survey of managers and leaders, it was found that 67% of North American companies said they needed to entirely revamp their middle manager development programs. In another survey by the same organization, only 15% […]

Winning at Strategic Customer Management

Strategic Customer Management (SCM) is a company-wide initiative, focusing on building strong and mutually beneficial relationships with a company’s most important customers and partners. Effective SCM programs create loyalty, stimulate growth, enhance profitability, and lead to innovative solutions. A successful program requires a commitment from senior management to ensure the necessary corporate and organizational shift […]